Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. Do "Family Badges" require law enforcement credentials?
  3. Do I have to provide LEO credentials to purchase an HR218 badge?
  4. What badge orders require official identification?
  5. What badges do not require any identification?

Company Policies

  1. What is your privacy policy?
  2. Can I return my custom badge or leather?
  3. What are your websites terms and conditions
  4. My order was cancelled, was my credit card charged?
  5. Does EPoliceSupply.Com share my information with others?
  6. My order was cancelled, and I paid by Paypal, Will I get a refund?
  7. Refund Policy
  8. What is your Shipping Policy?

Badge Questions

  1. Attachments
  2. Font Types
  3. What is "Badge Back"?
  4. How to Clean a Badge
  5. How do I care for my badge?
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. I need a "Quote" so I can get approval from my department what do I do?
  2. My agency would like to buy products using a Purchase Order, how do we do that?
  3. Do you make joke, halloween, and other "over the edge" badges?
  4. I love your Federal Officer Badge can I get one that says......
  5. Are there any other special circumstances you will sell LE badges to non LE?
  6. We are a legitimate movie house, can you provide us badges for our production?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. Can our department make "Custom Design Badges"?
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