Knowledge Base

ID Requirements

  1. Do I have to provide LEO credentials to purchase an HR218 badge?
  2. What badges do not require any identification?
  3. How can I get you my credentials?
  4. What badge orders require official identification?
  5. Do "Family Badges" require law enforcement credentials?

Company Policies

  1. Can I return my custom badge or leather?
  2. My order was cancelled, and I paid by Paypal, Will I get a refund?
  3. My order was cancelled, was my credit card charged?
  4. What is your Shipping Policy?
  5. What are your websites terms and conditions
  6. Does EPoliceSupply.Com share my information with others?
  7. What is your privacy policy?
  8. Refund Policy

Badge Questions

  1. Font Types
  2. How to Clean a Badge
  3. How do I care for my badge?
  4. Attachments
  5. What is "Badge Back"?
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. We are a legitimate movie house, can you provide us badges for our production?
  2. I need a "Quote" so I can get approval from my department what do I do?
  3. My agency would like to buy products using a Purchase Order, how do we do that?
  4. Are there any other special circumstances you will sell LE badges to non LE?
  5. Can our department make "Custom Design Badges"?
  6. Do you make joke, halloween, and other "over the edge" badges?
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. I love your Federal Officer Badge can I get one that says......