Knowledge Base

ID Requirements

  1. How can I get you my credentials?
  2. What badge orders require official identification?
  3. Do I have to provide LEO credentials to purchase an HR218 badge?
  4. What badges do not require any identification?
  5. Do "Family Badges" require law enforcement credentials?

Company Policies

  1. What is your Shipping Policy?
  2. What are your websites terms and conditions
  3. Refund Policy
  4. My order was cancelled, and I paid by Paypal, Will I get a refund?
  5. What is your privacy policy?
  6. Does EPoliceSupply.Com share my information with others?
  7. My order was cancelled, was my credit card charged?
  8. Can I return my custom badge or leather?

Badge Questions

  1. Font Types
  2. How to Clean a Badge
  3. What is "Badge Back"?
  4. How do I care for my badge?
  5. Attachments
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. My agency would like to buy products using a Purchase Order, how do we do that?
  2. I love your Federal Officer Badge can I get one that says......
  3. We are a legitimate movie house, can you provide us badges for our production?
  4. I need a "Quote" so I can get approval from my department what do I do?
  5. Do you make joke, halloween, and other "over the edge" badges?
  6. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  7. Can our department make "Custom Design Badges"?
  8. Are there any other special circumstances you will sell LE badges to non LE?