Knowledge Base

ID Requirements

  1. What badge orders require official identification?
  2. How can I get you my credentials?
  3. Do "Family Badges" require law enforcement credentials?
  4. Do I have to provide LEO credentials to purchase an HR218 badge?
  5. What badges do not require any identification?

Company Policies

  1. Can I return my custom badge or leather?
  2. My order was cancelled, and I paid by Paypal, Will I get a refund?
  3. What is your Shipping Policy?
  4. Refund Policy
  5. Does EPoliceSupply.Com share my information with others?
  6. My order was cancelled, was my credit card charged?
  7. What are your websites terms and conditions
  8. What is your privacy policy?

Badge Questions

  1. What is "Badge Back"?
  2. Font Types
  3. Attachments
  4. How to Clean a Badge
  5. How do I care for my badge?
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. Can our department make "Custom Design Badges"?
  2. I love your Federal Officer Badge can I get one that says......
  3. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  4. I need a "Quote" so I can get approval from my department what do I do?
  5. Are there any other special circumstances you will sell LE badges to non LE?
  6. My agency would like to buy products using a Purchase Order, how do we do that?
  7. We are a legitimate movie house, can you provide us badges for our production?
  8. Do you make joke, halloween, and other "over the edge" badges?