Knowledge Base

ID Requirements

  1. Do I have to provide LEO credentials to purchase an HR218 badge?
  2. Do "Family Badges" require law enforcement credentials?
  3. What badge orders require official identification?
  4. What badges do not require any identification?
  5. How can I get you my credentials?

Company Policies

  1. Refund Policy
  2. Can I return my custom badge or leather?
  3. Does EPoliceSupply.Com share my information with others?
  4. My order was cancelled, and I paid by Paypal, Will I get a refund?
  5. My order was cancelled, was my credit card charged?
  6. What is your Shipping Policy?
  7. What are your websites terms and conditions
  8. What is your privacy policy?

Badge Questions

  1. What is "Badge Back"?
  2. How do I care for my badge?
  3. Font Types
  4. How to Clean a Badge
  5. Attachments
  6. Smith & Warren Finishes
  7. Blackinton Finishes
  8. What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
  9. Can our Agency get a custom Smith & Warren Center Seal?
  10. I need warranty work done on my Smith & Warren badge, what do I do?

Other Questions

  1. Are there any other special circumstances you will sell LE badges to non LE?
  2. We are a legitimate movie house, can you provide us badges for our production?
  3. Can our department make "Custom Design Badges"?
  4. I need a "Quote" so I can get approval from my department what do I do?
  5. Do you make joke, halloween, and other "over the edge" badges?
  6. I love your Federal Officer Badge can I get one that says......
  7. My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
  8. My agency would like to buy products using a Purchase Order, how do we do that?